I expect you’ve heard by now that SDL Trados Studio 2014 has been released. You may have received an email from SDL with upgrade offers, read about it on Twitter under the #Studio2014 hashtag, or come across Jayne Fox’s blog post on Upgrading to Trados Studio 2014 or sticking with a previous version. OK, great, you’ve decided to upgrade, but now you’ve got a long list of questions. Should I return my old license? Do I have to uninstall Studio 2011? Which should I install first, Multiterm or Studio? Where’s the license for Multiterm?
To answer these questions, here are some step by step instructions on how to install and license Studio 2014 on your computer. If you’ve already bought the upgrade, you can jump in at step 4.
- Check which version of Studio 2011 you have. Go to www.translationzone.com >My Account>My Licenses. In the case of the Freelance versions, be sure to check whether you have the “Plus” version or not.
- Buy the upgrade. Go to the SDL shop, choose which version you want and click “Buy or Upgrade”.
- Go back to My Account>My Licenses on the SDL website and see whether the upgrade has reached your account. When it arrives you’ll see: “You have upgrades available for this product” in red. Just check that the message is there, don’t activate it yet.
- Download “SDL MultiTerm 2014 Desktop Installer” and “SDL Trados Studio 2014” from My Downloads in My Account. Just download them, don’t install them yet.
- Return your Studio 2011 license. Open Studio 2011 and go to Help>Product Activation>Deactivate.
- Process the upgrade. Go back to My Licenses on the SDL website. Click the expandable “+” button (see screenshot). Click “1 purchased upgrade available to activate” and then “Process the upgrade”. When you complete this process, Studio 2014 should show up in My Licenses with its new activation code.
- Install Multiterm 2014 and then Studio 2014. Make sure you have administrative rights on your computer. Before you start the installation, close all open programs (Studio 2011, Multiterm 2011 and MS Office in particular).
- Start Studio 2014 (not Studio 2011). Enter the new activation code. When you do this, Multiterm 2014 and Studio 2011 will also be activated with the same new code.
A couple of comments:
- Studio 2011 and Studio 2014 will run side by side on your computer.
- Right now there’s a bug in the Freelance version – when you switch between Studio 2011 and 2014 after upgrading, you have to select your languages each time. Edited on 23 October 2013: Bug corrected in Cumulative Update 1.
These instructions may seem a bit long-winded, but I’ve placed the steps in the best order to keep Studio 2011 up and running until you’re sure you’ve got the upgrade in your account and you’ve downloaded Studio 2014 without any glitches. That way you shouldn’t have any down time. In any case, I wouldn’t advise anyone to switch versions in the middle of a project with a deadline to meet.
Disclaimer. I’ve written these instructions based on reading SDL Support replies in forums and my own experience of upgrading. I came from beta testing Studio 2014, so my computer set-up was slightly different. I’m not responsible for any issues that arise if these instructions don’t work on your computer.
More help on upgrading, installation and licensing.
- SDL live chat will give you advice on purchase issues (e.g. switching between Freelance plus and non-plus versions).
- For full installation instructions, download the 50-page PDF guide on the SDL website in My Account>My Downloads>[Upgrade product]>SDL Trados Studio 2014.
- Also, you’re entitled to free help on installation and licensing issues, even if you don’t have a support contract. To do this, go to the Solution Finder to troubleshoot your problem or log a support request.